Manager, People Systems & Implemenation

Role Responsibilities

Reporting to the Executive Director, People and Organizational Development, the Manager, People Systems & Implementation is responsible for leading and coordinating the design, integration, and continuous improvement of the People operating system across the full workforce lifecycle. This systems focused role translates strategic direction into structured processes, governance frameworks, performance measures, and implementation plans to ensure People services are aligned, structured, clearly governed, technologically enabled, and consistently delivered across the province. The position plays a critical role in establishing disciplined execution, process integrity, and governance alignment, and evidence informed decision making within the People Function, supporting operational readiness and long term public trust in a newly established police service.

Key Responsibilities

•    Lead and coordinate the staged design and implementation of the People operating system, aligning policies, processes, governance structures, service standards, and enabling technologies across the workforce lifecycle.
•    Lead end to end process mapping and integration across recruitment, onboarding, workforce management, development, and transition to ensure clarity, consistency, accountability, and system integrity.
•    Apply Lean management principles to streamline processes, improve service delivery, establish performance indicators, and drive continuous improvement.
•    Support and operationalize People governance frameworks, ensuring alignment with legislation, collective agreements, policy, and operational practice while identifying and mitigating workforce system risks.
•    Develop and maintain integrated workforce data, dashboards, and reporting to support executive decision making and evidence informed planning.
•    Collaborate with IT, functional leaders, and external partners to enable People technology platforms, support modernization efforts, and promote cohesive, service oriented delivery across the province.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

•    Systems Thinking: Understands how processes, technology, and roles connect across the organization and ensures alignment of the People system.
•    Creative Problem Solving: Identifies inefficiencies and designs practical, structured solutions to improve workflow and service delivery.
•    Agility: Adapts processes and implementation plans in response to evolving organizational needs.
•    Drive for Results: Ensures implementation milestones are met, and systems are delivered with consistency and quality.
•    Develop Networks: Builds effective working relationships across teams to support integration and coordination.
•    Build Collaborative Environments: Facilitates coordination and clarity across functions to enable effective system execution.
•    Develop Self and Others: Continuously improves own capability and supports others in adopting structured processes and systems.

Qualifications

A university degree in Project Management, Public Administration, Business Administration, Management Information Systems or any other related field, supplemented by four (4) years of related experience in process design, operational improvement, systems implementation, or program coordination within complex organizational environments.

Directly related education or experience considered on the basis of:

•    one year of education for one year of experience.
•    one year of experience for one year of education.

Required:

•    Demonstrated experience designing, implementing, and improving end to end processes or operating models within complex organizational environments.
•    Experience working with data, reporting, or performance metrics to support process improvement and decision-making.

Assets:

•    Project Management certification or equivalent.  
•    Lean, Six Sigma, or equivalent continuous improvement certifications.
•    Experience working within public sector, regulated or multi-stakeholder organizations.
•    Experience supporting system implementation or digital transformation initiatives.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

•    There is one (1) permanent, full-time, fully in-person position available.
•    Monday to Friday- 8:15am to 4:30pm.
•    Final candidates will be required to undergo a security screening.
•    Valid Class 5 Alberta Driver’s License or equivalent is required.
•    Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs.