Compliance Officer

Role Responsibilities

Are you passionate about public safety, compliance, and driving real change? As a Compliance Officer, you'll play a pivotal role in ensuring Alberta’s driver training and testing system operates with integrity, professionalism, and public trust. With province-wide impact, this is your opportunity to influence regulatory excellence while collaborating with professionals who are committed to making a difference.
 

As a Compliance Officer, you’ll independently plan and conduct inspections and audits of driver examiners, instructors, and training schools across Alberta. Your work will safeguard the public by ensuring adherence to legislation and policies, identifying risks, and recommending disciplinary actions when necessary. You’ll be the trusted subject-matter expert, shaping program development, advancing oversight strategies, and supporting a culture of continuous improvement across the industry.
 

Your key responsibilities include:

• Conducting inspections of driver training schools, instructors, and examiners to ensure full compliance to legislation and policies
• Evaluating and resolving complex compliance issues, including identifying deficiencies and recommending disciplinary actions
• Supporting court proceedings, administrative reviews, and Registrar Reconsideration processes through documentation and expert input
• Developing materials, reports, and briefing notes to support stakeholders and inform ministry leadership
• Managing physical and digital records to maintain data integrity and support performance reporting
• Advising on and contributing to compliance strategies, risk assessments, and province-wide inspection schedules
• Training staff and supporting system improvements through peer mentoring and subject-matter expertise
• Building trusted relationships with stakeholders to foster compliance and enhance overall system performance

What you’ll bring to the role:

• Strong conflict resolution and emotional intelligence to manage high stakes, emotionally charged inspections
• Analytical and problem-solving skills to make sound decisions where policy is limited or complex
• Exceptional communication skills to provide clear, actionable guidance to a wide range of audiences
• Professional judgment and tact to navigate sensitive stakeholder situations and policy interpretation
• A collaborative mindset to work with internal teams and external partners to strengthen the system
• Initiative and adaptability to continuously identify and implement improvements in oversight processes
• A commitment to equity, fairness, and transparency in every decision and interaction

Please click on this link to view the job description for this position.
 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
 

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.    
 

Qualifications

Required:

• A related university degree (e.g., public administration, accountancy, economics, business, criminology, social sciences, etc.), supplemented by at least two (2) years of related experience in the driver training and testing system or experience with monitoring, auditing, and investigating. Equivalencies may be considered. 
• A valid Alberta Class 5 driver’s licence or equivalent and a willingness and ability to travel extensively across Alberta
• Eligibility for Peace Officer designation under the Peace Officer Act
• Eligibility to hold a Class 1-6S driver’s licence and, if not already held, the ability to obtain a driver examiner or driving instructor licence

Preferred:

• Holding a Class 1-6S driver’s licence, driver examiner licence, or instructor licence
• Familiarity with databases such as TSIS, ITI, and MOVES/ROADS
• Detailed working knowledge of legislation and regulations such as the Traffic Safety Act, Driver Examination and Driver Training Regulation and all associated regulations and orders as well as departmental policy and procedures
• Understanding of basic accounting, auditing, and inspection principles

Equivalencies are:

• A related two-year diploma and a minimum of four (4) years of related experience; a related one-year certificate and a minimum of five (5) years of related experience; or a minimum of six (6) years of related experience in lieu of formal education.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
 

Notes

Additional Position Details:

• We have two permanent and one temporary (up to March 2027), full-time positions available, working 36.25 hours per week, Monday to Friday (8:15 am - 4:30 pm).
• Travelling will consist of 25-50% of the work schedule, with a couple of overnight visits a year.

Recruitment Process:

• Pre-employment checks will be conducted to assess candidates’ suitability. These checks may include (but are not limited to) references, criminal record check, academic verification, driver’s abstract, etc.
• Testing may be administered as part of our assessment process.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
• Candidates with lesser qualifications may be considered at a lower classification and salary.
   

Links and information on what the GoA have to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.