Supervisor

Role Responsibilities

Graduated Supports provides support to community homes in Calgary and is seeking the right person for the role of Residential Supervisor.

Graduated Supports takes a holistic approach that promotes overall health and well-being. As the front-line Residential Supervisor in a 24/7 residential setting, you will be responsible to provide direct support to the community home staffing teams. This includes staff scheduling, assisting in front line activities, case management, organizing training, ensuring compliance to legislation, respite booking, accommodation standards and licensing. This position requires strong organizational skills, ability to work collaboratively within a multidisciplinary team, creative problem solving, and application of pro-active strategies. You will contribute to ensuring quality of life for adults with developmental disabilities and physical challenges by advocating, providing quality care, fostering an environment for growth and development, and providing opportunities for community access and meaningful activities. Other key responsibilities of this role include contact with internal and external stakeholders and maintenance of administrative and financial procedures.

As the ideal candidate, your experience in a 24/7 residence, exceptional communication skills and interpersonal skills, as well as your excellent organizational skills will enable you to establish rapport and develop trust in relationships to promote positive outcomes. To be successful in the role you will have the ability to work independently and as part of a team.

As a supervisor, you will also be monitoring staff performance standards and goals; you will be coaching staff towards meeting goals. The supervisor also oversees the financial procedures of the worksite. To be successful in this role you will be developing and implementing plans for cost efficiency measures, submitting operational reports as required.

Please click on this link JR76066 Supervisor JD to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

•    Agility: you will need to provide results in a complex, diverse and changing environment. 
•    Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department. 
•    Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.
•    Build Collaborative Environments: you will establish and maintain business relationships with clients, encourage or facilitate discussions and build long lasting relationships.
•    Develop Networks: you will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.
•    Systems Thinking:you will consider the whole system when developing, evaluating and implementing process and technology change.
•    Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Directly related two year diploma or a degree related to the position assignment and two years of related experience. Minimum of one (1) year supervisory experience is required.

Assets:
•    Advanced computer and application skills
•    Experience in the disabilities field
•    Experience in residential/supportive living setting
•    Effective communication and delegation skills
•    Demonstrated conflict resolution and problem-solving skills
•    Self-reliant and calculated decision making skills

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

•    Hours of work are 38.75 hours weekly.  
•    Working location- Calgary, AB.
•    This role requires that you have a valid Class 5 Driver's License

The successful candidate(s) must be able to work some afternoons/ evenings and on call in a rotation schedule.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs.