MHA Compliance Officer

Role Responsibilities

Are you driven to make a meaningful impact on mental health and addiction services across Alberta? The Ministry of Mental Health and Addiction is looking for a dedicated MHA Compliance Officer to play a critical role in supporting the delivery of safe, high‑quality, recovery‑oriented care for Albertans. In this position, you will apply your clinical expertise and regulatory knowledge to strengthen accountability, support service providers, and uphold quality service delivery across the province.

Key Responsibilities: 

• Conduct inspections, investigations, and compliance reviews under the Mental Health Services Protection Act (MHSPA), the Mental Health Services Protection Regulation (MHSPR), and provincial Standards.
• Monitor and assess critical incidents, complaints, and risk indicators to support timely and effective ministry responses.
• Exercise designated authority as an Inspector under the MHSPA, applying administrative fairness and right‑touch regulation principles.
• Review client records, observe clinical practice, and engage with staff, clients, and stakeholders to understand service delivery and identify areas for improvement.
• Apply clinical expertise (e.g. addiction treatment practices, medication administration, risk management, and assessment) to assess the quality and safety of services.
• Provide education, guidance, and best practice recommendations to help service providers meet legislative and Standards based requirements.
• Analyze data, conduct research, and support the development of consistent compliance methodologies that balance education, prevention, and enforcement.
• Provide insights and recommendations that support improvements to provincial standards, policies, and program delivery.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our mandate to serve Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Agility: Ability to proactively incorporate change by creating improvements, adapting to new priorities, remaining objective, supporting others, and adjusting plans and practices.
• Drive for Results: Ability to take responsibility for outcomes by monitoring performance, acknowledging all responsibilities, acting in the best interests of Albertans, and meeting goals consistent with APS direction.
• Develop Networks: Ability to leverage relationships by engaging broadly with stakeholders, considering diverse perspectives to support long‑term goals, seeking input on change initiatives, and maintaining strong relationships.
• Systems Thinking: Ability to integrate broader context into planning by assessing trends, considering issues and risks, aligning work with organizational goals, and addressing behaviours that impede progress.
• Creative Problem Solving: Ability to address issues by identifying root causes, improving complex systems, leveraging resources from across the organization, and fostering open discussion and idea generation while mitigating risks.

Qualifications

University degree in Nursing or a medical health-related discipline and four (4) years of progressively related experience; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.
  
  

Must be a regulated member in good standing with the appropriate professional college (e.g. College of Registered Nurses of Alberta, College of Licensed Practical Nurses of Alberta, 
College of Registered Psychiatric Nurses of Alberta).

Required Experience: 

• Clinical work experience.
• Experience with medication administration and documentation, physical assessment, and mental health/addiction assessments (e.g. CIWAS, COWS, drug panel screening).
• Experience with charting/EMR, recovery‑oriented systems of care, harm reduction, occupational health and safety, and client/patient care planning.
• Experience in risk management, including triage and follow‑up of critical incidents and complaints.
• Audit/inspection, monitoring compliance or investigative experience.
• Knowledge of the MHSPA, MHSPR, provincial Standards, and related legislation including the Health Information Act, Protection of Persons in Care Act, Health Professions Act, and Mental Health Act.
• Knowledge and application of general Infection Prevention and Control (IPC) Standards.
• Current practice permit in good standing with applicable College.
• Valid Class 5 driver’s license. 
  
  

Assets: 

• A minimum of 6 years of clinical work experience is preferred. 
• Knowledge of right‑touch regulation principles or risk‑based regulatory models.
• Experience in program evaluation, quality assurance, or systems improvement within healthcare or addictions settings.
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of Work:

• 8:15 am to 4:30 pm
• 36.25 hours per week (full-time) Monday to Friday

Location: Calgary, Lethbridge, or Medicine Hat

Travel throughout the Province of Alberta for on-site inspections/investigations is mandatory. A valid class 5 driver's licence and access to a reliable vehicle is required.

A cover letter is required and must outline how your experience aligns with the responsibilities and qualifications of this role.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.