Licensing Inspector

Posting Date: May 25, 2023

Location: Calgary, AB

Company: Government of Alberta

Job Information

Job Title: Licensing Inspector 

Job Requisition ID: 43073

Ministry: Health

Location: Calgary

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: 3 positions – Temporary until March 31, 2026

Scope: Open Competition

Closing Date: June 2, 2023

Classification: Human Services Worker 4 

About Us

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:

The Ministry of Health leads work in the areas of Alberta continuing care system to provide Albertans with the health, personal care and accommodation services they need to support their independence and quality of life.  For more information visit: Continuing care in Alberta |  For more information on the work Alberta Health does, visit this link:   

The Inspections & Health Compliance Unit (IHCU), Licensing & Compliance Monitoring Branch directly monitors over 1000 accommodations, to ensure compliance is met with applicable legislation, i.e., Resident and Family Councils Act, Continuing Care Health Service Standards (CCHSS) and Long Term Care/Supportive Living Accommodation Standards. Many of these accommodations have unique problems that require a flexible approach to ensure they are in compliance with requirements. In addition, IHCU monitors Alberta Health Services (AHS) CCHSS auditing practices of AHS contracted facilities, to ensure alignment with Ministry legislation/regulations, standards, and departmental policies. IHCU teams actively participate in the on-site audit reviews and facility investigations of varying complexity under the direction of the Director/Manager. The primary objective of these audit reviews is to strengthen accountability to the public by providing assurance that the health care system and internal operational controls are working effectively, enforced, and that the quality of care and delivery of the health standards.


The Licensing Inspector reports to the Regional Manager, Inspections & Health Compliance Monitoring Unit. This position has delegated authority under the Supportive Living Accommodation Licensing Act (SLALA), the Resident and Family Councils Act (RFCA), Nursing Homes Act, Hospitals Act and operates within a regulatory policy framework. The Licensing Inspector is responsible for:

  • Making sound decisions and using creative problem solving in consultation with Manager and policies/procedures to deal with compliance monitoring issues and ensure all accommodations are treated equally, following administrative fairness principles and branch policies and procedures.
  • Day-to-day, regulatory compliance management in licensed accommodations, i.e., consultation, licensing, inspections, complaints management, reportable incident follow up, investigations, and progress enforcement measures.
  • Managing relationships between the department and various stakeholders, i.e., supportive living/long-term care operators, and/or other jurisdictional/collateral authorities. 
  • Provides accurate/timely information regarding compliance management, which is used to publicly report inspection activities for all licensed accommodations. 
  • Identify and report to the manager/senior leadership cases of high-risk deficiencies, and provide status updates for inspections, enforcement actions taken, and when required, develop recommendations for timely resolution of non-compliances issued.


University degree (healthcare, accreditation, education, human services, regulatory compliance, or a related field) and 2 years related experience. 

Experience required:

  • Experience with the SLALA, Supportive Living Accommodation Licensing Regulation, Nursing Home General Regulations, CCHSS, RFCA, the Long-Term Care information Act (LTCIA), property ownership options governing philosophies, collateral authority legislation, FOIP, HIA and established protocols and Protection for Persons in Care Act. 
  • Building and working with team, and strong networking skills.
  • Use of various software programs (Outlook, Adobe, Excel, Word, Teams, etc.)


  • Formulating solutions to issues in the field that involve competing interest/areas of responsibilities from various stakeholders. 
  • Applications of ethics and interdisciplinary nature of the issues.
  • Consultation, interview, negotiation, de-escalation, conflict management/resolution, investigation and documentation skills.
  • Working independently within a large geographical area to identify, analyze and resolve issues while meeting strict timelines.
  • Effective liaison, facilitation and negotiation skills.
  • In persuasion, assertiveness with sensitivity to the vulnerability of the population.
  • Course completion for Foundations of Administrative Justice.
  • National Certified Investigator and Inspector or completion of equivalent program.

Equivalencies may be considered: 
•    Related diploma and 3 years related experience; or 
•    Related certificate and 4 years related experience.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.


This link will assist you with understanding competencies: model.pdf.

  • Agility - With no two days being the same and quick solutions required, you can be Agile, looking within your experience to shift along with priorities while bringing the best solutions forward. 
  • Drive for Results - This role requires someone who loves to work independently and is a self-motivated go-getter who will Drive for Results to proactively get things done with every task they touch.
  • Build Collaborative Environments and Develop Networks- As the position works very closely with organizations outside of the Ministry of Health, Developing Networks in a way that builds trust and respect, combined with the capability to Build Collaborative Environments with the various partners, is the only way to be successful.
  • Systems Thinking - This position is a piece of a much larger puzzle; using Systems Thinking skills to understand how your work touches and affects the work of others while utilizing that information to carry out your work is essential.   
  • Creative Problem Solving - Since every situation is unique, you must use your Creative Problem Solving skills to find the root cause of a problem, then work with stakeholders to come up with timely viable solutions, often in high stress situations. 


$2,477.76 to $3,206.96 bi-weekly ($64,670 - $83,702 / year)


Hours of Work: 36.25 hours per week (full time) – Monday to Friday

Position location: Calgary

Other information: 
A cover letter outlining how your experience directly relates to the qualifications of this role and how you will ensure work-life balance with the amount of travel the role entails is recommended.
Written assessment may be used as part of the screening/selection process.
Travel – this position is approximately 80% travel with approximately 50% of that being overnight travel. Ability to travel throughout the province. Occasionally, travel may be required on short notice.

Valid class 5 driver's license and a reliable vehicle is required. 
Occasional evening and weekend work may be required. 

Final candidates may be required to undergo security screening, including submitting a drivers abstract. (Criminal record check, including vulnerable sector).

In your resume, please include dates (including months and years) associated with all education and work experience. As well, please indicate whether your work experience is casual, part-time or full-time. For example, January 15, 2016 - June 25, 2019: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees.

How To Apply

Click on the “Apply Now” button.

Candidates are required to apply for a job online. Please visit to learn more about creating a candidate profile and other tips for the Government of Alberta’s online application system.

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system, click here to access the main log in page where you are able to ‘Create an account’, reset your password (‘Forgot your password’) or ‘Sign In’ should you already have an account.

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Resources for applicants:

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.  

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Jagreet Uppal at

If this competition is closed as per the closing date noted above, please continue to check for a listing of current career opportunities with the Government of Alberta.