Labour Relations Officer 3

Role Responsibilities

The Alberta Labour Board offers a unique and challenging opportunity for a labour relations professional with strong investigative, research, analytical and communications skills. 

In your role as a Labour Relations Officer, your primary responsibility will be to investigate a variety of applications submitted to the Board. These applications range from determining trade union bargaining rights and unfair labour practice complaints to supervising and conducting votes. 

Your research and critical thinking skills are crucial in determining which policies, decisions, collective agreements and legislation apply to each application. Strong analytical and writing skills are essential in gathering and analyzing all background information and preparing comprehensive reports on cases to support the adjudication process. 

In your daily interactions with stakeholders and members of the public, your strong communication and interpersonal skills will assist you in managing high stake conversations. You will use your mediation/facilitation skills and knowledge of issues, behaviours and attitudes influencing each application to engage in settlement discussions to successfully resolve disputes. Excellent organizational skills and the ability to work under tight timelines are required to meet the multiple demands of this position. This role involves using online video conferencing (Zoom, WebEx, Teams) extensively.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

In this role, you will contribute to our team by demonstrating the following behavioral competencies:
 

• Develop Networks: You communicate regularly with internal and external stakeholders and initiate opportunities for mutual sharing of information. You build trust by being open to different perspectives while looking for long-term and mutually beneficial outcomes.
• Agility: You demonstrate this competency through your use of a broad range of dispute resolution processes and techniques, especially in dealing with complex and highly-charged situations. You use discretion and flexibility when handling individual cases, and work creatively within the policies and procedures to make effective decisions.
• Drive for Results: You demonstrate a strong focus on achieving outcomes. Your strong technical skills, as well as your ability to research and analyze the issues to determine which policies, decisions, collective agreements and legislation apply to each application is critical to success in the role, as is your ability to prepare comprehensive written reports on cases.

Qualifications

Minimum Recruitment Standards 
 

• University graduation in a related field (such as but not limited to: Human Resources, Labour Relations, Business Administration, Law), supplemented by a minimum of five years of directly related experience in labour relations and/or employee relations; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of:
 

• A related two-year diploma from a recognized post-secondary institution and seven years related experience; or 
• A related one-year certificate from a recognized post-secondary institution and eight years related experience

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent position, and the hours of work are a total of 36.25 hours. 

A cover letter demonstrating your qualifications, experience and skills for this position is required and will be used as a screening tool.  

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - support-directive">https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs