Judicial Clerk Learning Coach

Role Responsibilities

Are you an expert in the court’s processes? Are you looking to grow your coaching skills by training junior clerks? If so, we have an exciting developmental opportunity for you!

We’re looking for a Judicial Clerk Learning Coach to join our Workforce Development team in Court and Justice Services (CJS). In this role, you’ll report to the Workforce Development Specialist and play a key part in developing content and delivering both virtual and in-person training to Judicial Clerks across our court operations branches.

You’ll collaborate closely with the Workforce Development Specialist to enhance and deliver impactful training programs — building the skills, knowledge, and confidence of new Judicial Clerks, and empowering them to provide exceptional service to Albertans navigating the justice system.

Your role will involve but is not limited to:

• Delivering in-person and virtual training that is available when and where Judicial clerks need it.
• Providing an environment that accommodates a variety of learners with different backgrounds and learning styles and empowers Judicial Clerks to complete their work confidently and effectively.
• Using awareness of how to engage participants in both in-person and virtual environments to facilitate and moderate group discussions and encourage participants to contribute openly and ask questions.
• Collaborating with the Workforce Development Specialist and other Learning Coaches, while maintaining both formal and informal connections with Court Operations colleagues, to ensure that training remains current, relevant, practical, and aligned with departmental goals.
• Acting as a subject matter expert in the development of curriculum for both the interactive virtual and in-person training and the online, self-guided Judicial Clerk Training Program.
• Supporting the Workforce Development team in maintaining and gathering qualitative and quantitative information and statistics to help inform program reporting and potential program changes.
• Maintaining up-to-date knowledge of the responsibilities and functions of the clerk role, as well as the daily challenges clerks encounter.
• Promoting collaboration and positive relationships within new clerk cohorts and across groups of new and experienced clerks throughout the province.
  
  

To be successful in this role, you will bring:

• Effective communication, presentation, and facilitation skills to deliver training to an adult audience.
• Technical proficiency in setting up and administering virtual training sessions.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks.
• Ability to work independently and with a team to plan and deliver training sessions.
• Ability to quickly establish rapport with training participants to engage, encourage and support learning.
• Ability to analyze and evaluate training participant performance relative to course outcomes.
• Ability to synthesize course evaluations to influence changes and to adjust instruction style.
  
  

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

The successful candidate will possess the following Alberta Public Service competencies:

• Agility: You show leadership in conveying how to deal with change as clerks face an ever-evolving environment with complex responsibilities and expectations.
• Build Collaborative Environments: You promote collaboration and connection between clerks across the province, as well as within the Workforce Development team.
• Creative Problem Solving: You adjust your approach to teaching and coaching based on feedback from supervisor and students.
• Drive for Results: You use feedback from supervisor and student evaluations to inform changes to training approach and acknowledge when an approach has been unsuccessful.
• Develop Self and Others: You ensure that training is accessible to clerks with diverse learning styles and backgrounds. Additionally, you provide constructive feedback to colleagues, are open to receiving feedback, and demonstrate a strong commitment to your own growth and development as a trainer or coach.

Qualifications

Required: University graduation in a related field (e.g. Social Sciences, Legal Administration, Adult Education, etc.); no experience is required.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Assets
Preference will be given to candidates with the following:

• Recent experience working as a Judicial Clerk in Alberta.
• Experience working as a subject matter expert to deliver training and/or develop processes.
• Work experience coaching and/or training junior staff.
• Experience using Microsoft Office applications (e.g. Word, PowerPoint, etc.) and delivering presentations via Microsoft Teams. 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Position Information:

• This posting will be used to fill one (1) temporary, full-time position. 
• Location: The successful candidate can work out of any Court of Justice / King’s Bench locations across Alberta. 
• Hours of Work: 7.25 hours per day (36.25 hours per week), Monday to Friday.
• As this role involves minimal travel to deliver in-person training, the successful candidate will be required to provide a valid Alberta driver's license, and an acceptable drivers abstract in accordance with government policy.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.