Investigator

Role Responsibilities

Reporting to the Team Lead/Senior Investigator, this position investigates allegations of fraud or abuse of the various benefit programs administered by the Ministry of Assisted Living and Social Services, including the Assured Income for the Severely Handicapped (AISH), Income Support (IS), and Family Supports for Children with Disabilities(FSCD), to ensure compliance with government policies on social assistance programs under the applicable Government Acts and Regulations, policies, the Criminal Code of Canada, the Canada Evidence Act, Provincial Offences Procedure Act and the Canadian Charter of Rights and Freedoms. In addition, investigations relating to emergency benefit programs are conducted under the Emergency Management Act.

As an investigator, you will conduct multifaceted, politically sensitive, high priority investigations in accordance with applicable legislation and policies and procedures. Due to the nature of the investigations, interactions with suspects, witnesses, and program clients can be challenging. At times it can be adversarial, therefore well-developed skills in communication, problem solving, and professional conduct are essential for success in the role.

As a member of the provincial investigation team, this position promotes client accountability and appropriate use of public funds to meet clients benefit needs and entitlements, while maintaining public confidence in the integrity of social programs administered by the Ministry.

To be successful in this role, the candidate must possess the following:

•    Case management and time management skills.
•    Exceptional written and verbal communication skills.
•    Demonstrated conflict resolution and decision-making experience.
•    Experience and training with structured interviews and strong organizational skills. 
•    Ability to respond to priorities under short timelines. 
•    Proficiency in Microsoft Office Applications and a good working knowledge of computers to conduct queries and complete work in an electronic record management system.

Please click on this link JR76659 Investigator JD to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

To be successful in this role, a candidate will demonstrate:

Agility
Works creatively within policies and procedures to proactively meet goals; Remains calm and composed even in difficult or stressful situations.

Drive for Results
Sets and accomplishes goals and priorities in order to deliver outcomes consistent with Government direction, departmental objectives and public expectations.

Develop Self and Others
Takes initiative to stay current on a broad range of topics with new approaches and/or technologies that may impact his or her area; Shares knowledge and insights with others.

Build Collaborative Environments
Contributes positively by actively sharing information and listening and accepting others' points of view in an open, honest and non-defensive way.

Develop Networks
Informs key stakeholders of relevant information in a timely manner. Is aware of own impact on others and the impression being made through interactions. Is professional and respectful in all interactions.

Systems Thinking
Seeks information and analyzes long-term outcomes. Focuses on goals and values in addition to the process.

Creative Problem Solving
Breaks straightforward problems down into manageable components to identify what
needs to be done; Asks questions to get a deeper understanding of the present issue.

Qualifications

University graduation in a related field plus 2 years progressively responsible related experience.

You must be eligible and able to obtain Commissioner for Oaths and Alberta Peace Officer appointments.

Must possess a valid driver's license and have a reliable vehicle as travel is required.

Equivalencies maybe considered - directly related education or experience on the basis of:
•    1 year of education for 1 year of experience; or
•    1 year of experience for 1 year of education.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Assets:

Law Enforcement Experience:

•    Preparing Judicial Authorizations
•    Completing Disclosure
•    Testifying in Court

Knowledge of the following legislation:

•    Income Employment Supports Act and Regulations (IS)
•    Assured Income for the Severely Handicap and Regulations (AISH) 
•    Persons with Developmental Disabilities (PDD)
•    Family Support for Children with Disabilities (FSCD) 
•    Emergency Management Act
•    Criminal Code of Canada

Notes

Hours of work:  Monday – Friday, 8:15 am -4:30 pm (36.25/week)

This competition would be used to fill a permanent position located in Calgary.

Candidates must possess a valid driver's license and have a reliable vehicle as travel is required.

Please outline your experience as it relates to the qualifications.

Applications without a cover letter will not be considered.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Your cover letter and resume will be used as a screening tool to assess your written communication.

An additional written assignment may be used as part of the screening process.

Final candidates will be required to undergo a security screening. A Criminal Record Check will only need to be provided upon request.  Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate.  Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•     Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•     Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•     Positive workplace culture and work-life balance
•     Leadership and mentorship programs