Document & Identity Verification Analyst

Role Responsibilities

If you believe in Justice and non-biasness in actions performed and want to be part of something great and make a lasting difference that will affect all Albertans, we want to meet you!

Reporting to the Manager, Document and Identity Verification of the Special Investigations Unit, the Document and Identity Verification Analyst is part of the Document and Identity Verification (DIV) team, responsible for protecting the integrity of the Motor vehicle by ensuring documents accepted, information provided, and images/identities captured are accurate.

Your responsibilities will include but not limited to:

• Understand the processes and requirements for GDL exemptions intake of documents. 
• Assist in collecting data and support the DIV in their examination of documents submitted to Service Alberta from both reciprocal and non-reciprocal jurisdictions.
• Create and maintain a database/library of legitimate and fraudulent driver’s licenses, and or other documents submitted to Alberta Registries. 
• Assist in conducting investigative file work.
• Assist in monitoring registry agent compliance with legal and procedural requirements relating to the GDL and GDL Exemption Programs.
• Support the Director, Assistant Director and Document Team Manager in achieving the mandate and goals of the SIU and Ministry.

In order to be successful in this role you will demonstrate:

• Excellent time management skills and paying attention to details. 
• Excellent negotiation, judgement and mediation skills.
• Ability to work in a team environment.
• Good knowledge of Microsoft Suite program and functions. 
• Ability to interact with public and stakeholders.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf
 

Agility: you will need to provide results in a complex, diverse and changing environment.

Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department. 

Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.

Build Collaborative Environments: you will establish and maintain business relationships with clients, encourage or facilitate discussions and build long lasting relationships.

Develop Networks: you will seek input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.

Systems Thinking: you will consider the whole system when developing, evaluating and implementing process and technology change.

Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

At a minimum, two-year diploma in Criminology or Justice Studies required or equivalent as described below. 

Equivalency: Directly related education or experience considered on the basis of:

•   1 year of education for 1 year of experience; or 
•   1 year of experience for 1 year of education. 

Following are the requirements for this position: 

• Qualification for Level 3 security clearance.
•  A valid Class 5 (full or GDL) operator’s license and the ability to travel throughout the province.
• Applications must include a well-written cover letter and resume that indicates how your experience aligns with the scope of this position in order to be considered for this competition.

The following will be considered assets:

• Knowledge of applicable SIU, Ministry and government legislation, policies, guidelines, and processes for the delivery of administrative services. 
• Knowledge of the GDL Exemption program and the role of SIU administering this program.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of Work: 36.25 (Mon-Fri).

Location: 810 Petex Building 600 6 Ave SW, Calgary.

Duration: This is a temporary position with a duration of 15 months.

If a security screening is required:

• Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

If temporary assignments or under-fills will be considered:

• Northern Allowance.
• Shift work.
• Travel; etc.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.