Disability Services Caseworker

Posting Date: May 18, 2023

Location: Calgary, AB

Company: Government of Alberta

Job Information

Job Title: Disability Services Caseworker 

Job Requisition ID: 32120

Ministry: Community and Social Services

Location: Multiple locations (Calgary, Red Deer, Olds, Lethbridge, Medicine Hat).

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Temporary & Permanent Positions to be filled across various locations.

Scope: Open Competition

Closing Date: Open until filled

Classification: Human Services Worker 5

About Us

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. 

For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.

A successful society is defined by its people and the opportunities available for them to fully and actively participate in all aspects of life and provide for themselves and/or their families. Seniors, Community and Social Services works to foster a society in which families are secure and resilient, individuals have safe, sustainable employment, vulnerable Albertans have the supports they require, and no one is left behind. You can be part of helping us make a difference! 

To find out more about our work visit: https://www.alberta.ca/ministry-community-social-services.aspx.

The Family Supports for Children with Disabilities (FSCD) program and Persons with Developmental Disabilities (PDD) program work with individuals, children, and families within the differing program’s mandates and legislation, Family Support for Children with Disabilities Act and the Persons with Developmental Disabilities Services Act. FSCD/PDD work to understand the support needs of individuals, children and families to provide individualized supports and services within the scope of each program. 


Do you find connecting with a broad range of people rewarding, enjoy creative problem solving and want to make a positive difference in the lives of others? If so, we’d look forward to hearing from you. 

In the Disability Services Worker role, you will be responsible for working collaboratively with children, families, individuals and guardians in identifying, and assessing support needs that are within the FSCD/PDD program mandate in order to assist in supporting children and adults with disabilities. Activities include assessment, referrals, service planning, commitment to supports and services, and ongoing monitoring and support. 

Duties include, but are not limited to:

  • Eligibility Determination: needs identification of Albertans seeking services through Disability Services inconsideration of FSCD/PDD eligibility criteria.
  • Transition Planning: work with individuals, families and other GoA programs to support smooth transitions for youth who are receiving supports as a child, and who may be eligible for PDD- funded services. 
  • Service Design and Planning based on the supports required and Monitoring (ongoing case management): planning and review of an individual's progress in programs and services, including evaluation of the appropriateness of the services provided.
  • Family Managed Services (FMS): clarify the role of the Funds Administrator and monitor their responsibilities in relation to the FMS contract (Providing information related to planning and delivering services to the Individual, monitoring services, hiring and monitoring staff, and reporting requirements); assist the Funds Administrator in planning services for the Individual.
  • Partnering with families who have children with disabilities, and providing proactive supports and services to these families that enhance their capacity to promote their child's healthy growth and development.
  • Using knowledge of family centered practice to work collaboratively with parents to complete ongoing assessments of the child's and family's needs that will result in an Individualized family Support Plan that will result in an FSCD agreement. The family is a partner with you in this relationship and will have opportunities to participate in all aspects of the process. 
  • Helping the family coordinate supports and services to address new or changing needs of the child with the disability as well as the needs of the family.
  • Monitoring the delivery of supports and services and review progress toward the achievement of outcomes.
  • Establishing, cultivating and enhancing working relationships with community partners to maximize support and services to families. 


Minimum Recruitment Standard: 
A Bachelor's degree in Social Work with some related experience. 

Equivalencies considered: 
Related Education: Master of Social Work (no experience required); or related degrees in Social Sciences(including psychology, community development, rehabilitation or disability studies) with a minimum of two years of related experience; or related diploma and 3 years related experience; or related certificate and 4 years related experience. 

Please note: Successful applicants who possess a BSW, MSW or diploma in Social Work from an Alberta College will be required to register and maintain registration with the Alberta College of Social Workers. 

Related Experience: case management, planning and/or arranging services and supports for individual’s with disabilities, and/or children, and/or other vulnerable individuals. Experience with service plans, community based resources, and managing a caseload. 

A valid Class 5 operator's license and access to a reliable vehicle is essential as travel is a requirement. 


  • Experience working with persons with disabilities to promote their independence and community inclusion. 
  • Knowledge of a broad range of topics related to the disability field, relevant resources and case management practices.
  • Experience working collaboratively with families, community partners and other government programs.
  • Experience with interpreting and applying government legislation, regulations and policy/procedures in practice. 
  • Ability to clearly communicate rationale for decisions.
  • Awareness of local community resources and experience providing referral information. 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. 
This link will assist you with understanding competencies: https://www.alberta.ca/assets/documents/psc-alberta-public-service-competency-model.pdf

Below is a list of the APS competencies to assist you:

  • Agility
  • Drive for Results
  • Develop Self and Others
  • Build Collaborative Environments
  • Develop Networks
  • Systems Thinking
  • Problem Solving


$2,557.64 - $3,306.24 bi-weekly ($66,498.64 – $85,962.24 annually)


• Hours of work: Full Time: 36.25 hrs/week; Monday to Friday work week.

• The purpose of this competition is to create a Talent Pool for full time temporary/permanent positions located in Calgary, Red Deer, Olds, Lethbridge and Medicine Hat, AB.

• Travel is a requirement for the position and incumbents must have a valid driver’s license and access to a reliable vehicle.

• Final candidates for this competition will be asked to undergo an academic verification and security screening. Due to wait times to receive a completed Criminal Records Check (CRC) that includes Vulnerable Sector screening check, applicants that are invited for an interview are encouraged to request a completed CRC (level 1) that includes Vulnerable Sector screening check from their local RCMP/Police detachment prior to their interview. The CRC will only need to be provided upon request. Additionally, a current and clear Intervention Records Check will need to be provided upon request.


• As per the Health Professions Act, successful applicants must be registered with the Alberta College of Social Workers (ACSW) to be eligible for this position, if: (a) they have a degree in social work from any university in North America that is accredited by the Canadian Association for Social Work Education (CASWE) or the Council on Social Work Education (CSWE); or (b) they have graduated from an approved social work diploma program in Alberta; or (c) they have, within the last five years, been a registered, certified or licensed social worker in another province or with a member of the Association of Social Work Boards. Please be prepared to provide your registration details at the time of interview. For more information please visit http://www.acsw.ab.ca/

• Candidates must be eligible to work in Canada. A current work visa is required.

• Pre-screening questions will need to be completed as part of your application process for this competition. As part of the selection process candidates may be invited to a telephone and/or written assessment prior to an interview. Please ensure you provide a current email address in your resume. 

In order to accurately reflect your related experience/education, in your resume, please include dates (including months and years) associated with all education and work experience.
• For employment: Please indicate whether your work experience is casual, part-time or full-time. Example: Receptionist, Jan 2018 - June 2021, Part-time (three 8 hr shifts/week).
• For any Post-Secondary Education: Please specify your major and length of program, the educational institution, and the year you graduated. Examples:• Bachelor of Arts, major in Psychology, University of Alberta, 2009 
• Social Work Diploma (1 year), Campbell College, 2017 
Links and information on what the GoA has to offer to prospective employees.
•    Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx 
•    Public Service Pension Plan (PSPP) – https://www.pspp.ca
•    Leadership and mentorship programs
•    Professional learning and development
•    Positive workplace culture and work-life balance
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca

How To Apply

Click on the “Apply Now” button.  

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/navigating-online-jobs-application.aspx to learn more about creating a candidate profile and other tips for the Government of Alberta’s online application system. 

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system, click here to access the main log in page where you are able to ‘Create an account’, reset your password (‘Forgot your password’) or ‘Sign  In’ should you already have an account. 

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant. 

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at https://www.alberta.ca/alberta-public-service-jobs.aspx

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.  

Resources for applicants:
•    https://www.alberta.ca/apply-for-jobs-with-the-alberta-public-service.aspx 
•    https://www.alberta.ca/alberta-public-service-hiring-process.aspx
•    https://alis.alberta.ca/look-for-work/

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) https://www.alberta.ca/iqas-overview.aspx. Applicants are encouraged to include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted via email.

If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Nadine Uwimana, TAS Administrator at Nadine.Uwimana@gov.ab.ca.

If this competition is closed as per the closing date noted above, please continue to check http://www.jobs.alberta.ca for a listing of current career opportunities with the Government of Alberta.