Business Analyst

Role Responsibilities

As a member of the Business Analysis team, reporting directly to the Manager of Strategic Initiatives and Reporting. Your key responsibilities are:

• Providing a range of business analysis services for internal and external stakeholders.
• Leading, participating and contributing to projects.
• Providing training and operational support to applications specific to the ACPS.
• Provide expertise and support for the identification, development and ongoing enhancement of existing applications while ensuring systems continue to operate in a manner that meets both policy and user needs.
• Collaborating with internal and external stakeholders to ensure seamless integration of technological solutions, keeping in mind the unique demands of legal proceedings and maintaining the highest standards of data security.
• Possessing overall knowledge of Ministry programs and services, process and the flow of matters through the court, justice and legal systems, in particular emphasis on business process improvement and redesign.
• Performing problem tracking, risk analysis, root cause analysis to help lead and influence project teams to follow a structured approach to projects.

 
The Ideal candidate will possess the following. 

• Strong business analysis and change management skills and have the ability to anticipate needs and proactively gather information. 
• Strong Knowledge of Microsoft Office suite including Word, Excel and PowerPoint.
• Working knowledge of Visio or other modeling tools.
• Working Knowledge of Microsoft SharePoint and Microsoft OneNote.
• Experience with process modeling techniques and methodologies.

Please click on this link to view the job description.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in- depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The successful candidate will demonstrate the following competencies:

Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems Thinking allows us to keep broader impacts and connections in mind.

Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.

Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization while maintaining accountability to each other and external stakeholders.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Qualifications

University degree in a related field such as Business Administration, Criminal Justice or Computer Science or in a related field supplemented by a minimum of two (2) years of progressively responsible related experience in business analyst role is required.

Equivalency: Directly related experience or education considered on the basis of one year of experience for one year of education or one year of education for one year of experience.

Required

• Previous experience in delivering training on business processes. 
• Exceptional oral and written communication skills
• Strong knowledge of change management, quality assurance, information management and implementation planning and integration activities.

Preference will be given to individuals with:

• Completion of or enrollment in a Business Analysis Certification program from an accredited institution.
• Membership in the International Institute of Business Analysis.
• Experience working with justice stakeholders, applications and technical teams.
• Strong understanding of system development lifecycle.
• Overall knowledge of Ministry programs and services process and the flow of matters through the court justice and legal system.

The following experience is considered an asset: 

• Strong knowledge of the Alberta justice system.
• Experience with the following applications: 
  • Justice Online Information Network (JOIN)
  • Criminal eFile (CReF)
  • Prosecutor Information System Manager (PRISM)

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

• This competition will be used to fill one permanent position in Calgary.
• The hour of work is 36.25 hours weekly.

If a security screening is required.

• Final candidates will be required to undergo a security screening.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - About the Alberta Public Service | Alberta.ca 

• Public Service Pension Plan (PSPP) - https://www.pspp.ca

• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits

• Professional learning and development - https://www.alberta.ca/professional-development-support-directive

• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca

• Positive workplace culture and work-life balance

• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement

• Leadership and mentorship programs