Booking Administrator

Role Responsibilities

Do you have a passion for live performance?  This exciting position, in a fast paced theatre environment, might be what you are looking for!!!  We are an enthusiastic, goal-oriented, innovative and knowledgeable team looking for you to join us!
 

Imagine the satisfaction felt by being able to support the administration and operation of the Southern Alberta Jubilee Auditorium (SAJA), a facility housing a 2500 seat theatre, playing host to world class entertainment events in one of the busiest theatres of its kind in Canada!!  You will be the first and main point of contact to internal and external stakeholders wishing to utilize the SAJA’s main chamber.   
 

Your key responsibility is programming the facility through negotiations and booking of the theatre, monitoring the day-to-day logistics, working with the Alberta Jubilee Auditorium Society, as well as coordinating details with external partners (i.e. Ticketmaster, City of Calgary ParkPlus Parking Services). Close collaboration with your booking administrator colleague at the Northern Alberta Jubilee Auditorium will be required to ensure a consistent and coordinated client booking experience.
 
You will also engage in policy development, budgeting, planning, effective public relations, supervision and evaluation of contracts and other related duties that contribute to the effective operation of the facility.  
 

While taking the lead from the Director, you will have the opportunity to help cover off responsibilities in an operational environment that requires availability beyond a standard Monday to Friday, nine to five environment!

Please click on this link https://mydocs.wfd.alberta.ca/media/c0chvmvt/booking-administrator-job-description-saja-2025.pdf to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

•    Agility

•    Drive for Results

•    Develop Self and Others

•    Build Collaborative Environments

•    Develop Networks

•    Systems Thinking

•    Creative Problem Solving

Qualifications

One-year certificate in a related field plus two years related experience; or equivalent as described.

Equivalency: Directly related experience or education considered on the basis of: one year of experience for one year of education or one year of education for one year of experience.

Required: 

• A thorough knowledge of the live entertainment business with a focus on venue management, box office / event ticketing, or artist touring / production.
• Ability to make decisions independently 
• Must be able to resolve client concerns and address issues raised on an immediate basis.
• High level of expertise in cultural facility management.
• Excellent public relations and problem-solving skills.
• Knowledge of accounting and bookkeeping procedures.
• Strong computer knowledge including Microsoft Office.
• Good communication skills 
• Must be able to keep information of a confidential nature with regard to bookings, client relationships, facility policy and Ministry relations.
• Excellent time management and organizational skills
• Flexible work hours with some evening and weekend work required.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards
 

Notes

Hours of work are 36.25 hours weekly. 
 

Please note that this is a full-time permanent position located in Calgary.
 

This competition may be used for future consideration to fill positions in either our Calgary or Edmonton location. 

Current health and safety protocols may require the incumbent to wear a mask, in the presence, and at the request of clients when in venue client working areas.
 

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.
 

Final candidates will be required to undergo a security screening.  

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
•  Leadership and mentorship programs.