Manager, Disability Services

Role Responsibilities

The Manager, Disability Services, North Zone provides leadership and oversight for the delivery of supports and services under the Family Support for Children with Disabilities (FSCD) and Persons with Developmental Disabilities (PDD) programs. Reporting to the Director, Disability Services, North Zone, this position ensures that programs and services are delivered in alignment with legislative requirements, provincial standards, and the department’s vision to strengthen families and support adults with developmental disabilities to live safely and independently in their communities.
This role leads and supports Case Management teams to ensure consistent service quality, fiscal accountability, and alignment with business plan goals. The Manager collaborates extensively with community stakeholders, service providers, and cross-ministry partners to foster integration and responsive service delivery for children, youth, adults with disabilities, and their families.

Key Responsibilities:
•    Lead, coordinate, and monitor case management activities to ensure compliance with Family Support for Children with Disabilities (FSCD) and Persons with Developmental Disabilities (PDD) legislation, policies, and standards.
•    Provide supervision and guidance to Supervisors and Caseworkers delivering services to children, families, and adults with developmental disabilities.
•    Oversee service design, implementation, and quality assurance to ensure programs are person-centered and outcome focused.
•    Build and maintain partnerships with community agencies, cross-ministry partners, and Indigenous communities to support integrated service delivery.
•    Ensure fiscal responsibility through budget forecasting, expenditure monitoring, and funding approvals.
•    Support continuous improvement initiatives and monitor performance to ensure effective and efficient delivery of services.
•    Represent Disability Services on committees and working groups to support program development, collaboration, and policy alignment.
•    Interact effectively with leadership levels of government within Disability Services, Assisted Living and Social Services (ALSS) and other ministries as well as other stakeholders.

Please click on this link JD - Manager, Disability Services – JR 76959to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Below is a list of the APS Competencies to assist you:
•    Agility: you will need to provide results in a complex, diverse and changing environment. 
•    Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department. 
•    Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.
•    Build Collaborative Environments: you will establish and maintain business relationships with clients, encourage or facilitate discussions and build long lasting relationships.
•    Develop Networks: you will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.
•    Systems thinking: you will consider the whole system when developing, evaluating and implementing process and technology change.
•    Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

University graduation in a field related to the position assignment, supplemented by three years related experience. Related experience or education may be considered as an equivalency on a one for one basis.

Assets
•    Master’s degree in human services, Social Work, Psychology, Public Administration, or a related field.
•    Proven leadership experience in disability services or community-based program management. 
•    Strong knowledge and understanding of financial management, budgeting, and contracting  processes
•    Proven ability in strategic planning , program development, and team leadership.
•    In-depth knowledge of relevant legislation and policies (e.g. Family Support for Children with Disabilities (FSCD) Act, Persons with Developmental Disabilities (PDD) Act).
•    Experience using data systems to inform decision-making.
•    Demonstrated ability to build and maintain partnerships with community stakeholders and advisory groups.
•    Exceptional communication across, problem-solving, and change management skills. Proven ability to lead diverse teams and foster collaboration
•    Demonstrated success working within a unionized environment.
•    Commitment to diversity, inclusion, and client-centered service delivery. 
•    Valid Class 5 Driver’s License and ability to travel occasionally within Northern Alberta

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of work: 36.25 hours per week, Monday – Friday

North Zone:

North Alberta: Edmonton and greater area. 
North West Alberta: Whitecourt, and Grande Prairie. 
North East Alberta: St. Paul, Bonnyville, Cold Lake, Fort McMurray, and Westlock.   

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time. 

Final candidates may be required to undergo a security screening. 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs.