Manager, Privacy Services

Role Responsibilities

We are seeking a dynamic leader to drive privacy practices and ensure compliance with privacy legislation across the GoA. If you excel at strategic thinking, problem-solving, and guiding teams through complex privacy matters, this role is for you! As the Manager, Privacy Services, you will play a crucial role in shaping privacy practices, leading a team dedicated to ensuring compliance with the Freedom of Information and Protection of Privacy (FOIP) Act.

Reporting to the Director, Privacy Policy and Services, the Manager, Privacy Services, is responsible for leading a team of professionals in delivering privacy services to GoA departments, agencies, boards, and commissions. This role requires a strategic leader to oversee privacy compliance, risk management, and breach response while promoting best practices. You will collaborate with senior leadership to develop proactive privacy solutions and best practices.

Your key responsibilities include:

• Leading a team of professional and administrative staff in delivering privacy services that ensure compliance with the FOIP Act.
• Planning and managing resources to effectively meet operational priorities and service demands.
• Providing strategic recommendations and analysis to senior leadership on privacy-related requests.
• Conducting assessments and advising on the collection, use, and disclosure of personal information under FOIP.
• Guiding public bodies on incident response, privacy complaints, investigations, and impact assessments.
• Supporting the public body in responding to reviews, inquiries, and investigations by the Information and Privacy Commissioner.
• Delivering training and awareness programs to ensure staff understand their responsibilities under the FOIP Act.
• Managing sensitive and potentially controversial privacy requests while ensuring compliance with legislative requirements.
• Coaching and developing staff, fostering a culture of respect, trust, and continuous learning.
• Overseeing administrative functions such as resource allocation, team performance, and issue resolution.

What you’ll bring to the role:

• Adaptability to navigate evolving privacy challenges.
• Strong leadership skills to build and maintain a high-performing team.
• Excellent problem-solving and decision-making abilities in a high-priority, fast-paced environment.
• Ability to manage multiple priorities while maintaining accuracy and quality service.
• Exceptional communication and interpersonal skills to provide strategic advice and build relationships with stakeholders.
• High level of integrity, agility, and composure in navigating complex privacy issues.
• Analytical mindset with the ability to assess privacy risks and develop innovative solutions.
• Commitment to fostering a collaborative and supportive work environment.

Please click on this link to view the job description for this position.
 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

Qualifications

Required:

• A related university degree (e.g., Public Administration, Political Science, Law, Arts), supplemented by at least four (4) years of related experience. Equivalencies may be considered. 
• Knowledge of the FOIP Act/Regulation, publication and guidelines and experience interpreting legislation.
• Extensive experience in privacy management, compliance, and risk assessment.
• Proven experience leading a team and managing staff.

Assets:

• Information Access and Protection of Privacy (IAPP) Certificate
• Strong political acumen
• Experience with complex files
• Familiarity with government and ministerial processes.

Equivalencies are:
A related two-year diploma and a minimum of six (6) years of related experience; a related one-year certificate and a minimum of seven (7) years of related experience; or a minimum of eight (8) years of related experience in lieu of formal education.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
 

Notes

Additional Position Details:

• This position is a permanent, full-time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm). 
• While this position is eligible for remote work, the successful candidate must reside in Alberta to work remotely.

Recruitment Process:

• Pre-Employment checks will be conducted to assess candidates’ suitability. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.
• Testing will be administered as part of our assessment process.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
• Candidates with lesser qualifications may be considered at a lower classification and salary.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as a modified work schedule agreement
• Leadership and mentorship programs