Administrative Supervisor

Role Responsibilities

Are you a highly organized leader with a passion for creating efficient, supportive work environments? We are seeking an Administrative Support Supervisor, reporting to the Business Coordinator, to lead the day-to-day operations of Employment and Financial Services (EFS). In this pivotal role, you will supervise administrative staff and oversee key supports for programs such as Income Support (IS), Assured Income for the Severely Handicapped (AISH), and Child Support Services (CSS). You’ll play a central role in ensuring smooth delivery of services while managing HR processes, payroll, purchasing, records, accommodations, and budgeting with a high degree of confidentiality.

This is your opportunity to contribute to strategic site operations while supporting staff and systems that make a difference in the lives of Albertans. If you’re ready to bring your leadership, administrative expertise, and problem-solving skills to a role that supports multiple high-impact programs and help drive operational excellence within EFS we want to hear from you!

Key Responsibilities:

1. Leadership & Supervision: Supervise and support Administrative Support staff across multiple programs. Foster a positive, inclusive team culture aligned with APS values. Lead recruitment, onboarding, scheduling, time approvals, and performance management. Promote staff development, succession planning, and lead change initiatives.
2. Operational & Program Coordination: Oversee administrative support for EFS programs and front-line services across multiple sites. Ensure consistent coverage, facilitate communication, document processing (e.g., FOIP, legal forms), and provide cross-site support and issue resolution in collaboration with program teams and Business Coordinators.
3. Technology & Systems Support: Manage staff system access, IT equipment requests, inventory tracking, and basic tech troubleshooting. Act as Security Coordinator for mainframe and LISA SharePoint systems, and support contingency and business continuity planning.
4. Financial & Procurement Oversight: Monitor and reconcile expenditures, handle accounts payable, purchasing, PCard transactions, and vendor coordination. Manage control documents securely and perform budget tracking and year-end processes.
5. Facilities & Workplace Health and Safety (WHS): Coordinate office logistics, workspace set-ups, vehicle use (as applicable), and maintain fixed assets. Promote a healthy and safe workplace through WHS orientation, hazard assessments, emergency planning, and documentation upkeep.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

To effectively fulfill the responsibilities of this role, the following competencies are essential:

• Creative Problem Solving: In leading methodology and modeling initiatives, drives engaging perspective from the clients to ensure the that the developed methodology is appropriate, and the project outcomes can confidently drive policy decisions.
• Drive for Results: Striving for reliability, accuracy and quality, developing methodology and model, analyzing data efficiently, focusing on key priorities, collaborating effectively, finding solutions and meeting deadlines are different examples of how this skill/level is essential for the position.
• Agility: Adopting to innovative methodologies, new technologies, applications and software, responding to changing business needs, handling ambiguity, when there is incomplete data or information, and learning quickly are some examples showing how this skill/level helps the statistician to continuously improve the quality of work.
• Build Collaborative Environment: A methodologist who is skilled in building collaborative environments, encourages open communication, fosters teamwork, builds relationships with stakeholders and manages conflict, is able to create a shared vision for a project that inspires team members to work towards a common goal.

Qualifications

Minimum Recruitment Standards 
High school diploma and four years of related experience.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or 
• 1 year of experience for 1 year of education.

Requirements:

• Proficiency with Microsoft Office.
• Strong working knowledge of the financial processes/policies and procedures governing administrative services including budgeting and accounts payable.
• Knowledge of hardware, software and other IT systems and processes for first level contact and troubleshooting.

Assets:

• Progressive supervisory experience.
• Independence and decision-making skills for handling of day-to-day program administrative requirements

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of work:  Monday – Friday, 8:15 am -4:30 pm (36.25/week)

This competition will be used to fill 1 Temporary position.

The temporary position is expected to end on or before March 31, 2027. The position will be located in one of these sites: Lac La Biche, Fort McMurray, Athabasca, Barrhead, Westlock, St. Paul, Cold Lake, Vegreville, Bonnyville.

The role will require travel between sites within the Northeast region.

Applications without a cover letter will not be considered.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.