Issues/Communications Coordinator

Posting Date: Aug 4, 2022

Location: Edmonton, AB

Company: Government of Alberta

Job Information

Job Title: Issues/Communications Coordinator 


Job Requisition ID: 31595


Ministry: Community & Social Services


Location: Edmonton


Full or Part-Time: Full Time


Hours of Work: 36.25 hours per week


Regular/Temporary: Regular


Scope: Open Competition


Closing Date: August 19, 2022


Classification: Subsidiary 02B 3625 Program Services 2

About Us

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:

A successful society is defined by its people and the opportunities available for them to fully and actively participate in all aspects of life and provide for themselves and/or their families. Community and Social Services works to foster a society in which families are secure and resilient, individuals have safe, sustainable employment, vulnerable Albertans have the supports they require, and no one is left behind. You can be part of helping us make a difference! 

To find out more about our work visit:


Reporting to the Executive Director (ED), this position reviews, researches, edits and completes executive correspondence and briefings, to ensure the messages and information in each response or briefing are accurate, responsive and consistent with all other ministry communications (both internal and external) using plain language. This position also coordinates issues, supports the action request process, provides project support to the branch and supports internal communication within the branch and across the division.


The Issues/Communications Coordinator works closely with all units within the Disability Policy Branch. Communication and coordination within this context is crucial to assist the Executive Director (ED), Assistant Deputy Minister (ADM), and division achieve their goals. At the same time, the Coordinator must meet deadlines while considering political and stakeholder pressures.


As the Issues/Communications Coordinator, you will be responsible for using your writing skills to review drafts for clarity, tone, style and formatting. You will ensure that messages are consistent, clear and respond effectively to respondents’ concerns. You will also be responsible to supporting the Executive Director and Senior Managers to prepare background material, presentation materials and speaking notes for a variety of initiatives. With your ability to develop networks and positive working relationships, you will liaise with branch staff as well as staff in other areas of CSS (e.g. Communications, delivery, etc.) to foster cooperation and teamwork in development of responses. Opportunities will also be available to prepare and provide workshops to staff on writing, drafting ministry ARs and BNs, and building staff capacity.


Minimum Recruitment Standard: 
University graduation in a related field; no experience required


Equivalencies will be considered on the basis of Directly related education or experience considered on the basis of: 


  • 1 year of education for 1 year of experience
  • 1 year of experience for 1 year of education


  • Undergraduate degree in a related field.
  • Knowledge of English grammar and usage, as well as the appropriate Canadian, plain language, and Alberta government writing styles.
  • Awareness of and sensitivity to issues.
  • Ability to research, analyze and compile relevant information thoroughly, concisely and efficiently.
  • Ability to prioritize correspondence by analyzing the issue and information.
  • Recognize and interpret the specific needs of the audience to whom the correspondence is directed.
  • Creativity, resourcefulness and good organizational skills.
  • Ability to work as a team member in a high-volume, fast-paced environment.
  • Technical and specialized knowledge of using Microsoft Office.
  • Knowledge of the Action Request Tracking System 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. 


This link will assist you with understanding competencies:


$2,281.95  to $2,993.39  bi-weekly ($59,330.7 - $77,828.14/ year)


Links and information on what the GoA has to offer to prospective employees.


How To Apply

Click on the “Apply Now” button.


Candidates are required to apply for a job online. Please visit to learn more about creating a candidate profile and other tips for the Government of Alberta’s online application system. 


If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system, click here to access the main log in page where you are able to ‘Create an account’, reset your password (‘Forgot your password’) or ‘Sign  In’ should you already have an account.


Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant. 


Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at


Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.  


Resources for applicants:


It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) Applicants are encouraged to include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.


We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.


If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Tomilayo Beckley at


If this competition is closed as per the closing date noted above, please continue to check for a listing of current career opportunities with the Government of Alberta.